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Datacenter / Network Information:

Our Data Center features high level security, raised flooring, climate-control, UPS power supply, fire suppression system as well as multiple redundant connections to major backbones such as Verio, Williams, UUNET, Level3, Genuity, Sprint and Verizon. The Data Center is also equipped with backup batteries and diesel generators, Cisco routers and switches; and is staffed 24x7 by qualified system administrators and engineers. All servers are secured in a state of the art Smart POP; monitored by both on hand technicians, IP cameras and door security via Hand geometry reader; OC3C connections are physically diverse and Sonet protected; dual power feeds backed up with UPS, Rectifiers, Batteries and Generator to ensure our customers have near zero down time. Our Data Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Data Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH and POP3. In addition, our Data center is located in one of the 2 main Telco Hotel vaults in Atlanta, GA - with access to all the major fiber and IP backbones and the highest quality of power and security.

Turtle Hosting maintains it's 99.9% Network and Service Uptime SLA (for shared and reseller accounts) by severe monitoring of our servers, and ensuring that they are up to date. As well, Turtle Hosting balances it's servers to ensure that each website is performing at it's best. Most web hosts load their servers with a amount of accounts that allow the server not to even function correctly, causing slow loads, slow downloads, and sometimes, even causing the server to go offline because it cannot handle the load being put on it. Not at Turtle Hosting! Way before we see a issue with a server being overloaded, Turtle Hosting puts a new server online to prevent such abuses. As stated above, we also ensure that our servers are up to date with the latest operating system kernels, service upgrades and as well any type of available security release. The moment such updates are available, Turtle Hosting immediately begins the install of it.

Turtle Hosting's Acceptable Use Policy ("AUP")

Turtle Hosting's Terms of Service ("TOS")

*NOTE: AUP & TOS links open in new window.